Terms & Conditions
Effective Date: 01 April 2025
Welcome to vdubkeys.co.uk (“we,” “our,” or “us”). By accessing or using our website, you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully before using our services.
1. General Information
1.1 vdubkeys.co.uk specializes in providing car keys and related services, including key cutting.
1.2 These Terms govern your use of our website and the purchase of any products listed on it.
2. Eligibility
2.1 You must be at least 18 years old or have parental/guardian consent to use this website.
2.2 By placing an order, you confirm that you are legally capable of entering into a binding contract.
3. Orders and Payments
3.1 Placing an Order – All orders are subject to availability and acceptance.
3.2 Pricing – Prices displayed on our website are in GBP (£) and inclusive of VAT (where applicable). Shipping costs are added at checkout.
3.3 Payments – Payments must be made in full at the time of purchase via our secure payment gateway. We do not store payment details.
3.4 Order Confirmation – You will receive an email confirmation once your order is processed.
4. Shipping and Delivery
4.1 Shipping Locations – We deliver within the UK. For international orders, please contact us before purchase.
4.2 Delivery Times – Estimated delivery times are provided during checkout and may vary due to courier services or unforeseen circumstances.
4.3 Missed Deliveries – If you fail to accept delivery, additional charges may apply for re-delivery.
5. Returns and Refunds
5.1 Returns Policy – You may return unused and undamaged items within 14 days of receipt. Customized or cut keys cannot be returned unless faulty.
5.2 Refunds – Refunds will be processed within 14 days of receiving the returned item.
5.3 Faulty Items – If you receive a defective product, please contact us immediately at [Insert Email Address] to arrange a return or replacement.
6. Product Warranty
6.1 We guarantee that all products are free from material defects upon delivery.
6.2 This warranty does not cover damage caused by misuse, modifications, or normal wear and tear.
7. Liability
7.1 We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
7.2 Our total liability is limited to the amount paid for the product in question.
7.3 We do not guarantee that our website will be error-free or uninterrupted, though we aim to provide a reliable service.
8. Intellectual Property
8.1 All content, logos, images, and designs on vdubkeys.co.uk are the property of vdubkeys.co.uk and may not be used without written permission.
8.2 You may not reproduce, copy, or distribute any part of our website without prior authorization.
9. Privacy
9.1 Your use of our website is also governed by our [Privacy Policy].
9.2 By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
10. Termination
10.1 We reserve the right to suspend or terminate your access to the website without notice if you violate these Terms.
11. Changes to Terms
11.1 We may update these Terms at any time. Any changes will take effect immediately upon being posted on this page.
12. Governing Law
12.1 These Terms are governed by and interpreted in accordance with the laws of England and Wales.
12.2 Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions about these Terms, please contact us at:
•Email: info@vdubkeys.co.uk